---
title: "Population Probe: Loneliness Impact on Member Experience"
description: People who are severely lonely are less likely to view their health plan favorably and consistently rate CAHPS measures lower than those who are not lonely.
image: https://resources.papa.com/hubfs/Copy%20of%20Resource%20Thumbnail%20-%20Content%20Asset%20Preview%202.png
---

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# Loneliness and Member Experience

###### See Papa's research on how severe loneliness impacts member experience and CAHPS ratings

We know loneliness plays a major role in all areas of health. And now we know it impacts member experience and CAHPS® ratings, too. Download this infographic to see how members' ratings of their health plan changed depending on their loneliness levels, and how addressing the social needs of even a few members can change health plan rankings, member experiences scores, and ultimately, funding.

[![New call-to-action](https://no-cache.hubspot.com/cta/default/4038551/1f04a8c0-5acf-48f8-a86c-e7fa207c993e.png)](https://cta-redirect.hubspot.com/cta/redirect/4038551/1f04a8c0-5acf-48f8-a86c-e7fa207c993e)

![rounded_corners (4)](https://resources.papa.com/hs-fs/hubfs/rounded_corners%20(4).png?width=1200&height=627&name=rounded_corners%20(4).png)

[![Check out Papa's Companion Care Guide](https://no-cache.hubspot.com/cta/default/4038551/2d9e7271-5cff-41d3-aa8e-21b5bee66a7b.png)](https://cta-redirect.hubspot.com/cta/redirect/4038551/2d9e7271-5cff-41d3-aa8e-21b5bee66a7b)

 

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