---
title: Validating a New Category of Care
description: Explore the research backing Papa’s companion care model with Head of Research and Impact Kelsey McNamara and Wakely Consulting Group Principal Tim Murray.
image: https://resources.papa.com/hubfs/Research-Session-Partner-Summit-2025.jpg
---

[![papa-logo-non-tilted-green](https://resources.papa.com/hs-fs/hubfs/papa-logo-non-tilted-green.png?width=140&height=140&name=papa-logo-non-tilted-green.png "papa-logo-non-tilted-green")](http://www.papa.com)

# Validating a New Category of Care

##### **Papa's 2025 Partner Summit**

Creating and scaling a category-defining model requires continual monitoring, measuring, and adapting based on results. Dozens of studies conducted over the years—some by external actuary partners and others independently by clients themselves—have validated the impact of Papa’s novel companion care model.

These studies, conducted among different populations using different approaches, all point toward the same trends and positive impact: **Papa members demonstrate more informed use of healthcare services and lower medical costs.**

Papa's Head of Research and Impact, Kelsey McNamara, and Tim Murray, Principal at Wakely Consulting Group, explored the evidence and their implications at Papa's 2025 Partner Summit. Learn more about these findings and our approach to research and impact in the video below.

 

## Meet the speakers

![tim-murray-wakely-headshot](https://resources.papa.com/hs-fs/hubfs/tim-murray-wakely-headshot.png?width=300&height=300&name=tim-murray-wakely-headshot.png)

Tim Murray, FSA, MAAA Principal, Wakely Consulting Group

![Kelsey](https://resources.papa.com/hs-fs/hubfs/Kelsey.png?width=300&height=300&name=Kelsey.png)

Kelsey McNamara, MPH Head of Research and Impact, Papa

## Additional resources

[![extended-family-walking](https://resources.papa.com/hubfs/extended-family-walking.png)](https://www.papa.com/impact)

###### [Impact at Papa](https://www.papa.com/impact)

Papa has a growing body of evidence—both in numbers and in smiles—that shows companion care’s clear value. Explore our impact data here.

[![2024 Data Infographic - Thumbnail](https://resources.papa.com/hubfs/2024%20Data%20Infographic%20-%20Thumbnail.png)](https://resources.papa.com/hp-research-proven-impact-of-companion-care-infographic?_gl=1*1diopjh*_gcl_au*NjUyNjY3MTQ1LjE3Mzc5ODkxODEuNDk3MTAxNTQ5LjE3NDMwMTIyODIuMTc0MzAxMjI4OA..)

###### [The Proven Impact of Companion Care](https://resources.papa.com/hp-research-proven-impact-of-companion-care-infographic?_gl=1*1diopjh*_gcl_au*NjUyNjY3MTQ1LjE3Mzc5ODkxODEuNDk3MTAxNTQ5LjE3NDMwMTIyODIuMTc0MzAxMjI4OA..)

See how Papa’s companion care model reduces medical costs, improves healthcare utilization, and advances important healthcare actions in a series of studies across populations.

[![harnessing-the-power-of-papa-pals-thumbnail-image](https://resources.papa.com/hubfs/harnessing-the-power-of-papa-pals-thumbnail-image.jpg)](https://resources.papa.com/hp-web-panel-partner-summit-2025-harnessing-the-power-of-papa-pals-gated-)

###### [Harnessing the Power of Papa Pals](https://resources.papa.com/hp-web-panel-partner-summit-2025-harnessing-the-power-of-papa-pals-gated-)

Watch Papa Founder & CEO Andrew Parker's demo of new product innovations supercharging our Papa Pal network from our 2025 Partner Summit.

[![Papa Logo RGB White@4x - Reg-1](https://resources.papa.com/hs-fs/hubfs/Papa%20Logo%20RGB%20White@4x%20-%20Reg-1.png?width=100&height=100&name=Papa%20Logo%20RGB%20White@4x%20-%20Reg-1.png)](https://www.papa.com/)

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